Welcome to HolyLand-Craft workshop

Payment & Terms

Making a Purchase Orders may be made online using our checkout page, alternatively please contact our sales team by mail. Please note our offices are open Sunday–Thursday 9am-5.30pm. If you need an assistance with your order, payment or size query you may also contact us using the contact us option on this site or send us an email to workshop@holyland-craft.com

Payment
- HolyLand Shop accepts 4 methods of payments:

-  Credit Cards
- PayPay all major debit and credit cards:
* Visa
* Mestercard
* Maestro
* American Express
- WebMoney
- Wire Transfer to Deutsche Bank in Germany Or bank Hapoalim in Israel

Paypal & Webmoney orders will be processed immediately.
Wire Transfer orders will be processed once the funds have cleared into our bank account. Please pay attention that it takes up to 5 business days till money arrives to our bank account, so if you want us to proceed your order immediately please send us the swift (payment approval) via email.

Site Security
We use high and advanced security measures in order to make our website safe for our customers to use. Our payment page is SSL encrypted and we use external and secured by PayPal.

Shipping
Once your order has been shipped you will receive an email containing the package tracking number.
We offer The following method for shipping:

* STANDARD POST International shipping - arrival within 14 business days from shipment day to post office.
* ECO POST International shipping - arrival within 7 business days from shipment day to your home (in most countries).
* EMS International Express shipping - arrival within 4 business days from shipment day to your home (in most countries).
* DHL Express  - arrival within 2 business days from shipment day to your home.


Please pay attention that we charge shipping fees per order and not per item. What means that you can put several items in your cart and pay the shipment fee only one time when you do checkout. If you have extra wishes regarding shipment, please contact us.

Please note:
Delivery time are based on information we received from the Postal Authority, we have no control over this.
Business days include Sunday–Thursday, excluding holidays. Saturday & Friday deliveries are not available. If express shipping is not available in your location, you will receive an email from us advising you as such. If your order is held up in Customs, we have no responsibility or liability for what packages customs stops.

We do our best that you get your order soon as possible and we are always helping to track your package. We are glad to hear from you that you got your package, you can inform us via email or you can leave some review on our website. If you want to order something from Israel what you cant find on our website, please let us know, we will be happy to help you.

Our goal is to support Israeli business and to show to the world how great our country is. We fight BDS (Boycott, Divestment and Sanctions) of Jewish Land on several social networks and we are thankful to everybody who supports Israel with us.

Please join us on social networks, Facebook

https://www.facebook.com/pages/Holyland/562138983911617?ref=hl

We wish you all the Best

With Love and Peace

Your HolyLand Team